Rollins, Inc. Customer Service and Scheduling Specialist-Virginia Beach-Orkin in Virginia Beach, Virginia

Customer Service and Scheduling Specialist-Virginia Beach-Orkin

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Job Description

Come for a Job…Stay for a Career!

Customer Relations and Scheduling Specialist

(Training Provided)

Who We Are:

Founded in 1901, Orkin Pest Control, a national residential and business service provider. We provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to customers.

Find out for yourself:

The Opportunity:

A successful Customer Relations and Scheduling Specialist will possess the following abilities:

  • Provide exceptional customer service by partnering with customers to identify solutions to questions or concerns

  • Schedule and route Technician’s in a manner that will maximize productivity and minimize drive time.

  • Create and maintain customers’ account services and payments

  • Initiate collections and prepare deposits

  • Generate correspondence and branch performance reports

We Proudly Offer:

  • Competitive Compensation

  • Comprehensive Benefits Packages

  • 401(k) Plan, Employee Stock Purchase Plan, Paid Vacation, Holidays and Sick Leave

  • Tuition Reimbursement, Dependent Scholarship Award, & Employee Discounts

Job Requirements:

  • High School diploma or equivalent

  • Effective communication and interpersonal skills

  • Multi-taker with excellent organizational skills

  • Proficient Microsoft Office (Excel)

  • Intermediate typing and 10-key calculator skills

  • Self-starter who works independently

  • Pass pre-employment screenings and drug test

Orkin is an Equal Opportunity Employer

We promote diversity through a culture of inclusion and opportunity

Females, transitioning military and veteran candidates are encouraged to apply

We are a drug-free environment

Job Location

Virginia Beach, Virginia, United States

Position Type