APL Equipment Coordinator, Specialized in Norfolk, Virginia
CMA CGM, founded by Jacques R. Saadé, is a leading worldwide shipping group. Its 489 vessels call more than 420 ports in the world on all 5 continents. In 2016, they carried 15.6 million TEUs (twenty-foot equivalent units).
Now headed by Rodolphe Saadé, CMA CGM enjoys a continuous growth and keeps innovating to offer its customers new maritime, terrestrial, and logistical solutions.
With a presence in 160 countries and through its 755 agencies network, the Group employs 29,000 people worldwide, including 2,400 in its headquarters in Marseilles.
This position will be responsible to:
Specialized equipment reconciliation. (tracking and tracing of in transit equipment to capture and ensure the use of equipment before becoming idle)
Dispatch empty stock feed and evacuation that are not needed to avoid extra cost
Monitor utilization versus stock policy versus availability to ensure appropriate equipment levels for booking requirements
Ensure bookings are in place at the correct depot/terminal (including addressing booking confirmation pool code if discrepancy)
Maintain high degree of communication with Port Ops, M&R, & Trade.
Check on Genset availability and work with Specialized booking team to see what bookings can be released without Gensets increasing accepted exports.
Communicate with Managers and Specialized desk issues/opportunities/stock feed and over balance locations.
Update eContainer with correct empty return locations
Coordinate booking acceptance and approval of bookings over forecasted amounts
Solve Customer’s problems related to Export/Import Shipment
Inform customers of the applicable policies and rules that affect the shipment
Observe all company and department rules, requests, and procedures.
Miscellaneous related duties or projects as assigned.
Skill Sets / Education & Experience Requirements:
High Diploma or GED required..
Ability to multi-task and quickly compile information from disparate sources of information.
Ability to work staggered hours as needed for departmental coverage.
Ability to work with other departments in order to accomplish company goals
Excellent communication skills (verbal and written).
Excellent phone etiquette and proven customer service abilities.
Ability to work independently; multi-task oriented: work well in a team environment and be able to meet deadlines.
Proficiency in basic computer skills to include all Microsoft applications (excel, outlook, word, Internet Explorer) is required.
Must be availble to work 11am-8pm, Monday thru Friday
Skill Sets / Education & Experience Preferred:
Bachelor’s Degree preferred.
Knowledge of Equipment Control preferred.
Knowledge of the world geography is preferred.
CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.