Virginia State Government Registrar and Media Specialist in Franklin, Virginia

Position Information

Job Description

The Workforce Development Registrar and Media Specialist will oversee entering all registrations for Workforce Development’s community, non-credit and credit courses in WES (Workforce Enterprise System) and SIS (Student Information System); Update official student records as needed in an accurate and timely manner; Coordinating with appropriate Workforce Development staff and/or Student Finance for drops, refunds and cancellations; Ensuring the security, confidentiality and integrity of student academic records and transcript data in compliance with college policies and appropriate state standards; Serving as Workforce Development’s custodian of student data and records as well as resources for FERPA-related issues; Addressing customer service questions in person, over the telephone, and through email, as it relates to classes, schedules, pricing, discounts, refunds, and other college operations to assist visitors and students; Processing student’s Record of Attendance and Grades in WES for non-credit classes and processing grades in SIS for credit classes including print grade rosters, staff and instructor rosters, sign-in sheets, and class evaluations; Tracking registration enrollment and payments for reporting purposes; Monitoring the registration process and adding or canceling courses based on feedback from Administrative Assistant to Vice President or Director of Workforce Development; Collaborating in the development and implementation of advances in technology relevant to student data systems; Serve as the Workforce Media Specialist, creating flyers and brochures and updating the Workforce Catalog and Workforce website using WordPress, and posting program updates and special events on social media; Connect and troubleshoot A/V and IT equipment for events and classes; Serving as a member of relevant VCCS and college committees closely related to functions and responsibilities of the Workforce Development Registrar; Works collaboratively with other areas including the Admissions and Business Offices and other offices to create and implement student-centered processes; Provide a high level of customer service in a fast-paced environment, and other duties as assigned.

Minimum Qualifications

Progressive experience working as a Registrar or experience in Admissions or Student Records Office in a higher education setting. Knowledge of PeopleSoft Student Information System. Knowledge of basic IT and Audio/Visual (A/V) equipment necessary to connect and troubleshoot issues. Proficient with Microsoft Office including but not limited to Word and Excel; strong organizational skills; excellent customer service, ability to multi-task; and ability to work in a fast-paced environment. Experience creating brochures and other marketing materials.

Preferred Qualifications

Knowledge of Workforce Enterprise System (WES). Experience with WordPress used to update website content. Familiarity with Social Media.

Special Requirements

The position is limited to a maximum of 1450 hours and 29 hours per week.

Special Instructions to Applicants

APPLICATION PROCESS: Interested applicants must submit an online application for this position by visiting the following web site: Only applications submitted through this site will be accepted. Complete application packages must include: an online application, cover letter, resume, unofficial transcripts (if applicable), names of three professional references with current addresses and telephone numbers. All documentation must be uploaded in the application process. Incomplete application packages will not be accepted. Faxed or e-mailed applications and/or supplemental documents will not be accepted. There is a 5 day minimum posting requirement.

Criminal history and other background checks are required of all final candidates selected for employment by this agency. Satisfactory reference and background checks are a condition of employment.

Paul D. Camp Community College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, religion, national origin, marital status, political affiliation, sexual orientation, gender identity or against otherwise qualified persons with disabilities, or other non-merit factors in its programs and activities.

Contact Information


Human Resources








Paul D. Camp Community College 100 North College Drive Franklin, VA 23851

Working Title: Registrar and Media Specialist

Role Title: Admin and Office Spec I - 19011

Job Open Date: 04/12/2018

Open Until Filled: Yes

Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No

Hiring Range: $12.00 - $18.00 per hour based on experience - not to exceed 29 hours per week

Agency: Paul D. Camp Community College (277)

Agency Website:

Location: Franklin (City) - 620

Position Number: W0145

Job Posting Number: 1036682

Type of Recruitment: General Public - G

Does this position have telework options?: No

Bilingual/Multilingual Skill Requirement/Preference: No

Job Type: Hourly/Wage

Job Type Detail: Wage/Adjunct Faculty- W-2

Pay Band: 01