Virginia State Government Family Services Specialist I (Franklin County) in Franklin, Virginia

Position Information

Job Description

A Family Services Specialist I represents the entry level for employees working under close supervision while being trained in program areas such as Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care and Employment Services. Employees perform routine entry level casework activities and the casework is usually reviewed by the supervisor prior to implementing case action.

General work tasks include, but not limited to:

Interpreting laws, policies and regulations as applied to specific area of responsibility. Monitors, coordinates and administers specific programs as assigned. Coordinates services within the specific area of responsibility. Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests and support systems. Informs clients of related service programs rules/regulations and right to participate. Presents cases to determine appropriate services and writes/implements service plans. Provides case management services to monitor compliance. Manages program waiting list. Tracks expenditures, prepares/submits budget estimates and ensures payment for services. Completes necessary federal, state and local planning and reporting requirements. Conducts overall monitoring of programs in specific area of responsibility. Serves as resource to clients and the community in area of expertise. Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

Minimum Qualifications

Minimum of a Bachelor’s degree in a Human Services field OR minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.

Knowledge of social work principles and practices, human behavior and motivational theory, and social, economic, and health problems. Knowledge of laws, policies, and regulations relating to human services program areas and legal procedures as related to program area. Skill in operating a motor vehicle and possess a favorable driving record. Skill in operating a personal computer with associated software. Ability to communicate effectively both orally and in writing. Demonstrated ability to interview, assess needs, counsel and refer clients to other resources as needed. Demonstrated ability to develop and implement service plans in order to insure the delivery of appropriate services to the client. Ability to analyze case information to make sound judgments within the framework of existing laws, policies, and regulations. Ability to respond to the client’s emotions in order to accomplish services objectives. Ability to plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities. Ability to establish and maintain effective relationships with others and stay abreast of current trends and developments in the social work field. Valid Virginia driver’s license on or before the first day of employment.

Preferred Qualifications

Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are preferred.

Special Requirements

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen.

The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Special Instructions to Applicants

Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand delivered applications will not be accepted.

This website will provide a confirmation receipt when the application is submitted for consideration.

Consideration for an interview is based solely on the information within the application.

Please refer to your RMS account for the status of your application and this position.

Contact Information


Renee Smith




Working Title: Family Services Specialist I (Franklin County)

Role Title: Local-Classified

Job Open Date: 02/09/2018

Open Until Filled: Yes

Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No

Hiring Range: $29,930.00 (may be increased depending on qualifications)

Agency: Dept of Social Services - Local (765-01)

Agency Website: Visit the Department of Social Services' Website

Location: Franklin County - 067

Position Number: L0056

Job Posting Number: 1034785

Type of Recruitment: General Public - G

Does this position have telework options?: No

Bilingual/Multilingual Skill Requirement/Preference: No

Job Type: Full-Time (Salaried)

Job Type Detail: Full-Time Salaried - Non-Faculty- FTS-1

Pay Band: UG